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§ Private Profile · Raleigh, NC, USA
B2B marketplace platform for sourcing, managing, and optimizing outsourced contact center and customer experience (CX) services.
Based in Raleigh, North Carolina, ArenaCX operates a business process outsourcing marketplace and software platform that connects corporate brands with vetted contact center and customer experience providers. The company manages a global network of more than 135 outsourcing firms representing over 500,000 seats of service capacity. Its software-as-a-service platform allows enterprise customer support teams to dynamically route tickets, execute standard contracts, and manage vendor performance through competitive supply chain principles. Operating with fewer than 25 employees, the enterprise has raised $6.2 million in total funding across multiple seed rounds to scale its operations. Originally spun out of telecommunications provider Republic Wireless, the firm is backed by lead investors including Sovereign’s Capital, Eagle Venture Fund, Triangle Tweener Fund, and Beyond Capital. ArenaCX was founded in 2020 by Alan Pendleton, Doc Shufelt, and Paul Albright.
ArenaCX has raised $6.2M across 2 funding rounds.
ArenaCX has raised $6.2M in total across 2 funding rounds.
ArenaCX has raised $6.2M in total across 2 funding rounds.
ArenaCX's investors include Beyond Capital, Eagle Ventures, Sovereign's Capital, Triangle Tweener Fund.
ArenaCX has raised $6.2M across 2 funding rounds. Most recently, it raised $4.2M Other Equity in December 2022.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Dec 20, 2022 | $4.2M Venture Round | Beyond Capital, Eagle Ventures, Sovereign's Capital, Triangle Tweener Fund | — | Announced |
| Sep 24, 2020 | $2M Seed | Sovereign's Capital | — | Announced |