Ping Wu

Ping Wu is the co-founder and CEO of Cresta, a San Francisco, California-based enterprise artificial intelligence company specializing in real-time coaching platforms for Fortune 500 contact centers. Under his leadership, the customer service platform achieved a valuation exceeding $1.7 billion and secured over $300 million in venture capital funding from prominent investors including Sequoia Capital and Greylock Partners. The organization, named to the Forbes AI 50 list in 2024, expanded its international operations by opening a London office in January 2025 and launched its upgraded Cresta AI 3.0 platform in March 2025. Prior to establishing Cresta, Wu co-founded TalkIQ, an enterprise software startup that was successfully acquired by Google in 2017. The Stanford University graduate previously held early technical roles at Tellme Networks and GrandCentral, which were both subsequently acquired by Microsoft and Google, respectively.