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§ Private Profile · 1167 Massachusetts Ave, Arlington, Massachusetts 02476, US
Zippity is a technology company.
Zippity develops a specialized software platform designed for owner-operators in the automotive service industry, enabling comprehensive management of mobile and on-site operations. This robust system provides capabilities for dispatching online bookings, streamlining customer communications, processing payments efficiently, and cultivating positive customer reviews. The platform addresses critical operational needs for businesses delivering services directly to customers.
Edward Warren and Russell Walker, both graduates of Dartmouth’s Tuck School of Business, co-founded Zippity in 2016. Their initial venture, Zippity Cars, offered mobile car maintenance services, and it was through this direct operational experience that they identified a significant gap in the market for integrated, mobile-first software to manage field service businesses effectively. This insight drove the pivot to develop their current B2B software offering.
The company primarily serves small business owner-operators within the automotive sector, equipping them with the tools necessary to deliver convenient, high-quality on-site car care. Zippity's overarching vision centers on empowering these local businesses by providing a comprehensive, plug-and-play operating system that simplifies complex service logistics and enhances customer experience, thereby solving prevalent car care challenges in communities.
Zippity has raised $7.6M across 3 funding rounds.
Zippity has raised $7.6M in total across 3 funding rounds.
Zippity has raised $7.6M across 3 funding rounds. Most recently, it raised $2.0M Seed in November 2020.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Nov 1, 2020 | $2M Seed | — | BP Ventures | Announced |
| Nov 17, 2018 | $2.6M Venture Round | — | Cynthia Kueppers, Meghan Sharp, Catherine Popper | Announced |
| Nov 1, 2018 | $3M Seed | JOE Raczka, Orhan Gazelle | A3 Ventures, BP Ventures, Emerging Ventures, Launchpad Venture Group, Launchpad Ventures | Announced |
Zippity has raised $7.6M in total across 3 funding rounds.
Zippity's investors include BP Ventures, Cynthia Kueppers, Meghan Sharp, Catherine Popper, Joe Raczka, Orhan Gazelle, A3 Ventures, Emerging Ventures, Launchpad, LaunchPad Ventures.
Zippity is a field service software company offering a mobile app that enables small business owner-operators, particularly in automotive and home services, to manage appointments, optimize routes, and engage customers through tools like automated texting, online payments, and digital upsells.[1][3][4] It serves solo operators and small teams in industries such as mobile car maintenance, power washing, carpet cleaning, and chimney sweeps, solving pain points like inefficient scheduling and outdated customer interactions by providing enterprise-grade tools in an easy-to-use, phone-based platform.[1][3] Zippity operates on a SaaS model with tiered monthly plans, raised $3.3 million in seed funding in 2022 led by York IE (with Schooner Capital, BP Ventures, LaunchPad Venture Group, and Emerging Ventures), and is expanding from automotive into the booming home services market projected to exceed $2 trillion globally by 2028 at a 29.9% CAGR.[1][2][3]
Zippity was founded in 2016 by Ed Warren, an entrepreneur based in Arlington, Massachusetts, initially as Zippity Cars—a mobile car mechanic service he ran himself.[1][2][3] Warren identified a gap in the market: no software existed to deliver modern customer experiences for on-the-go owner-operators competing against larger firms, so he built the platform from his own operational needs.[3] Early traction came from the automotive sector, where the app addressed route optimization and customer tools; by 2022, with $3.3 million in seed funding, Zippity pivoted to broaden into home services, leveraging lessons from its founder-operated roots.[1][3]
Zippity rides the digitization wave in fragmented field services, where small owner-operators (millions strong) lack tools to match big players amid rising demand for on-demand home and auto services.[1][3] Timing aligns with post-pandemic growth in mobile/convenience economies and the home services market's explosive 29.9% CAGR to $2T by 2028, fueled by urbanization, aging infrastructure, and consumer preference for app-based booking.[1] Market forces like labor shortages and fuel costs favor its route optimization, while it democratizes tech for underserved SMBs, potentially fragmenting dominance by incumbents and fostering a more competitive ecosystem.[1][3]
Zippity is poised for accelerated growth by capturing share in home services while deepening automotive penetration (market to $828B by 2023 at 7% CAGR), with seed capital fueling product expansion and marketing.[1] Trends like AI-driven scheduling, embedded payments, and gig economy integration will shape its path, potentially enabling acquisitions or larger rounds as it scales users. Its operator-centric DNA positions it to influence by empowering SMBs, evolving from niche player to category leader—echoing how it turned a mechanic's frustration into a scalable software disruptor.[1][3]