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§ Private Profile · 25 Temple Lane Sth Temple Bar, Dublin, Dublin, D02 VK80, Ireland
Webio is a technology company.
Webio provides a conversational AI platform designed to enhance customer engagement, primarily within the credit, collections, and payments sectors. The company’s core offering, now operating as Aryza Engage, leverages artificial intelligence to facilitate automated, empathetic, and compliant interactions across various digital channels. It integrates advanced AI capabilities, including Propensity Guidance technology, to predict customer states and blend AI-driven responses with live agent support for optimized conversation outcomes.
The company was founded in 2016 by Cormac O'Neill, who serves as CEO, and Graham Brierton, the CTO. Their insight centered on the need to automate and streamline challenging enterprise-to-consumer conversations, particularly in sensitive financial contexts. They aimed to transform how businesses interact with customers regarding debt and payments, making these exchanges more efficient and less adversarial through intelligent automation.
Webio’s platform targets businesses in the financial services industry, enabling them to manage high-volume customer interactions effectively. The company's vision is to reimagine customer engagement by delivering a scalable conversational AI solution that improves liquidity and fosters better customer relationships. It focuses on achieving increased engagement rates and positive cashflow impacts through strategically crafted conversational messaging.
Webio has raised $8.2M across 4 funding rounds.
Webio has raised $8.2M in total across 4 funding rounds.
Webio is a technology company specializing in conversational AI platforms that automate customer interactions primarily in credit, collections, and payments sectors. Their platform blends AI-driven automation with live agent support to enhance customer engagement across multiple messaging channels such as SMS, WhatsApp, Facebook Messenger, and voice interfaces like Alexa and Google Home. This solution helps enterprises improve payment arrangements and increase cash flow by streamlining difficult conversations with personalized, AI-guided customer journeys. Webio is based in Dublin, Ireland, and was acquired by Aryza in May 2025, reflecting its strong growth and strategic value in the financial services and debt collection industries[1][2][3].
Founded in 2016 in Dublin, Webio was created to address the challenge enterprises face in managing sensitive customer interactions across diverse digital messaging channels. The founders, leveraging expertise in AI and customer engagement, developed a platform that combines proprietary AI technology—specifically their "Propensity-X" engine—to predict customer states and personalize conversations in real time. Early traction included winning competitive accelerator programs such as Google’s Blackbox Connect and the Google for Entrepreneurs Exchange focused on AI and machine learning, which helped validate and scale their technology internationally[1][3].
Webio rides the growing trend of conversational AI and digital transformation in customer engagement, particularly in sectors requiring sensitive, compliance-heavy communications like debt collection and financial services. The timing is critical as enterprises increasingly shift from traditional phone and email channels to messaging platforms preferred by customers for convenience and immediacy. Market forces such as regulatory pressure for better customer treatment and the need for operational efficiency favor AI-driven solutions like Webio’s. By enabling smarter, faster, and more personalized interactions, Webio influences the broader ecosystem by setting new standards for automated yet human-centric customer communication[1][2].
Following its acquisition by Aryza in 2025, Webio is positioned to expand its impact by integrating with Aryza’s broader suite of compliance and efficiency tools. Future growth will likely be driven by continued innovation in AI conversational capabilities, deeper integration with financial services workflows, and expansion into new geographies and sectors. Trends such as increased regulatory scrutiny, customer preference for digital-first engagement, and advances in AI will shape Webio’s journey. Its influence is expected to grow as enterprises seek to balance automation with personalized customer experiences in complex, sensitive domains like credit and collections[1].
This trajectory underscores Webio’s role as a key enabler of the next generation of customer engagement technology, transforming how enterprises communicate in high-stakes financial interactions.
Webio has raised $8.2M across 4 funding rounds. Most recently, it raised $2.7M Debt / Other Equity in July 2023.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Jul 6, 2023 | $2.7M Debt Financing | Finch Capital, Stephen Fahy | — | Announced |
| Jul 1, 2023 | $820K Series U | — | Atlantic Bridge, Finch Capital, SOSV | Announced |
| Jun 1, 2022 | $4M Series A | Finch Capital | Atlantic Bridge, SOSV | Announced |
| Jun 1, 2021 | $610K Seed | — | Atlantic Bridge, Finch Capital, SOSV | Announced |
Webio has raised $8.2M in total across 4 funding rounds.
Webio's investors include Finch Capital, Stephen Fahy, Atlantic Bridge, SOSV.