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UtilizeCore delivers a cloud-based service management automation platform designed to streamline integrated property and subcontractor management. Its AI-powered marketplace efficiently matches service brokers and providers, enabling teams to enhance the effective and profitable delivery of subcontracted services through a suite of purposefully designed products. The platform focuses on optimizing workflows and increasing operational transparency for complex service networks.
The company was co-founded in 2016 by Ryan Gottfried, Jason Kwait, and Johnny Zhu. The co-founders, all alumni of the University of Michigan, identified significant inefficiencies in how subcontracted services, such as HVAC and snow removal, were traditionally managed. Ryan Gottfried, in particular, recognized substantial challenges within existing service provider networks, driving the insight to build a solution that fundamentally transforms service procurement and delivery.
UtilizeCore serves businesses across various sectors that rely heavily on external service providers, including facilities maintenance, installation, and repair services. The company's overarching mission is to simplify the complex landscape of subcontracted service management, empowering organizations to manage their external workforce seamlessly and deliver high-quality services at scale. This forward-looking approach aims to foster greater efficiency and control in an evolving service economy.
UtilizeCore has raised $23.0M across 2 funding rounds.
UtilizeCore has raised $23.0M in total across 2 funding rounds.
UtilizeCore has raised $23.0M across 2 funding rounds. Most recently, it raised $17.0M Series A in May 2023.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| May 1, 2023 | $17M Series A | — | Accomplice VC, Addition, Atlassian Ventures, Boldstart Ventures, CapitalX, Creator Fund, Deep Fork Capital, EFounders, Episode 1 Ventures, Felix Capital, FirstMark Capital, GSV Acceleration, Heavybit, Kearny Jackson, Mana Ventures, Pareto Holdings, Redpoint Ventures, Stripe, Supercharge.vc, Touchdown Ventures, Antoine Martin, GUY Podjarny, IAN Hogarth, Ilya Kondrashov, Jonathan Widawski, Paul Massara, Scott Belsky, TOM Blomfield, Will Brooks, Will Martin, Youcef ES Skouri | Announced |
| Jun 1, 2021 | $6M Seed | — | Addition, Boldstart Ventures, CapitalX, EFounders, Felix Capital, Flying Fish Partners, Gradient Ventures, Heavybit, Index Ventures, Kearny Jackson, Mana Ventures, Operator Partners, Pareto Holdings, Redpoint Ventures, Stripe, Antoine Martin, GUY Podjarny, Jacques FU, Jason Katzer, Jonathan Widawski, Kenny VAN Zant, Scott Belsky, Youcef ES Skouri, Yvonne Wassenaar | Announced |
UtilizeCore is a technology company founded in 2016 that provides an end-to-end automated platform designed to streamline subcontracted service management, primarily targeting the outsourced facilities management market valued at over $680 billion. Its platform serves service management companies in sectors such as facilities maintenance, installation, and repair services by automating operations, compliance, onboarding, financial workflows, and communication with subcontractors. UtilizeCore’s marketplace enables companies to procure, manage, and pay contractors efficiently, improving operational transparency and reducing manual processes. The platform helps clients reduce operational costs by up to 70% while increasing capacity to handle more clients and contractors without added complexity, fostering longer customer retention and profitability[1][2][5].
UtilizeCore was founded in 2016 by Ryan Gottfried, who drew on years of experience with service industry challenges, particularly from his time learning about ServiceChannel. The idea emerged from recognizing inefficiencies and fragmentation in subcontracted service management, inspiring a mission to revolutionize how services are managed and consumed through automation. Early traction came from building a comprehensive platform that integrates multiple core products—operations, compliance, onboarding, and financial workflows—into a single consolidated system, rapidly gaining trust from service management companies[2][1][3].
UtilizeCore rides the wave of digital transformation in the traditionally manual and fragmented outsourced facilities management sector. The timing is critical as the $680B+ market increasingly demands automation to improve efficiency, transparency, and cost control. Market forces such as rising labor costs, the need for compliance, and the push for better customer experiences favor platforms that consolidate workflows and data. UtilizeCore’s influence extends by setting new standards for service delivery automation, encouraging adoption of integrated SaaS solutions in real estate and facilities management industries, and driving innovation in subcontractor management ecosystems[1][4].
Looking ahead, UtilizeCore is positioned to deepen its impact by expanding its product suite and enhancing AI-driven automation capabilities to further optimize service delivery. Trends such as increased outsourcing, demand for real-time operational insights, and the growing importance of compliance and risk management will shape its evolution. As the platform scales, UtilizeCore could become a critical infrastructure player in facilities management, potentially influencing adjacent markets like construction and property management. Its continued focus on reducing operational friction and enabling growth for service providers will likely solidify its role as a technology leader in subcontracted service automation[2][4][5].
UtilizeCore has raised $23.0M in total across 2 funding rounds.
UtilizeCore's investors include Accomplice VC, Addition, Atlassian Ventures, Boldstart Ventures, CapitalX, Creator Fund, Deep Fork Capital, eFounders, Episode 1 Ventures, Felix Capital, FirstMark Capital, GSV Acceleration.
