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§ Private Profile · Rossland, BC, Canada
ThoughtExchange is a technology company.
ThoughtExchange offers a comprehensive engagement and survey platform that empowers leaders to gather and analyze collective intelligence. The core product facilitates meaningful dialogue, enabling organizations to achieve a deeper understanding of complex issues by securely collecting and prioritizing perspectives from various stakeholders. The platform leverages advanced analytics, including integrated AI, to synthesize vast amounts of qualitative data into actionable insights for decision-makers.
The company was founded in 2009 by Amos Michelson, who also serves as CEO, and Dave MacLeod. Their initial insight stemmed from the need to help organizations unlock the untapped wisdom within their communities, addressing the challenge of scale while maintaining authenticity and nuance in feedback collection. This led to the development of a technology designed to foster genuine connection and understanding across diverse groups.
ThoughtExchange serves a broad range of clients across education, public sector, and business enterprises seeking to make inclusive, data-driven decisions. The company's vision centers on fostering a world where every voice contributes to the decisions that affect them, ensuring that individuals feel heard and valued. It aims to unify groups around the most impactful ideas, providing tools that help transform diverse perspectives into world-changing solutions.
ThoughtExchange has raised $91.5M across 5 funding rounds.
ThoughtExchange has raised $91.5M in total across 5 funding rounds.
ThoughtExchange has raised $91.5M across 5 funding rounds. Most recently, it raised $13.5M Other Equity in December 2023.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Dec 1, 2023 | $13.5M Venture Round | — | First Generation Capital, HarbourVest Partners, Leah Nguyen, Information Venture Partners, Voyager Capital | Announced |
| Nov 1, 2023 | $14M Series U | — | Cowles Ventures, Openview Venture Partners, Voyager Capital | Announced |
| Nov 10, 2020 | $34M Series B | Senia Rapisarda, Ll.m, CIM | — | Announced |
| Jun 1, 2020 | $10M Series B | Robert Antoniades | Cowles Ventures, Openview Venture Partners, Voyager Capital | Announced |
| Dec 1, 2019 | $20M Series B | Robert Antoniades | Cowles Ventures, Openview Venture Partners, Voyager Capital | Announced |
ThoughtExchange is an AI-powered engagement and survey platform that replaces traditional surveys with a collaborative process to unlock collective intelligence, fostering meaningful dialogue and actionable insights from qualitative and quantitative data.[1][6][7] It serves leaders in education (especially K-12, representing nearly 40 million students), public sector, and enterprise businesses (e.g., employee engagement for companies like WestJet), solving the problem of low-response, biased, or shallow feedback by enabling candid input from 10 to 10,000+ participants, with features like AI analysis for instant summaries and 85% average completion rates—delivering 25-30% cost savings over legacy tools.[2][4][5][7] The platform drives growth in areas like school climate, attendance, staff retention, strategic planning, and employee lifecycle management, with recent AI enhancements including secure OpenAI integration for faster insights.[2][3][5]
Founded in 2009 in Rossland, British Columbia, Canada, ThoughtExchange emerged from a mission to help organizations worldwide harness collective intelligence for complex challenges, evolving from basic dialogue tools into a SaaS leader trusted by thousands of leaders across sectors.[1][3] CEO and co-founder Dave MacLeod has championed its growth, emphasizing inclusive problem-solving; the team developed proprietary tech after years of AI R&D, culminating in 2023 launches like generative AI tools and a Chief Trust Officer role for responsible AI.[1][2][3] Early traction came from education and public sectors, expanding to enterprises, with pivotal moments like serving school districts for 40 million students and AI betas that boosted efficiency.[2][7]
ThoughtExchange rides the AI-for-engagement wave, capitalizing on post-pandemic demands for inclusive decision-making amid polarization, remote work, and data overload in education (e.g., enrollment drops) and enterprises (e.g., talent retention).[2][5][7] Timing aligns with AI maturation—2023 updates blend collective intelligence with generative tools, enabling leaders to scale human perspectives into high-quality data faster than ever, amid market forces like rising DEI priorities, budget scrutiny (cost savings appeal), and privacy regulations favoring secure, non-data-hoarding platforms.[2][3][5] It influences the ecosystem by empowering non-experts with pro-level insights, reducing consultant dependency, and fostering "thoughtful" communities in K-12 (impacting millions of students) and beyond, positioning it as a bridge between human input and AI efficiency.[1][4][7]
ThoughtExchange is primed for expansion with its AI suite maturing into full production, targeting deeper enterprise penetration and global education markets amid AI governance demands. Trends like multimodal AI, real-time feedback loops, and hybrid work will amplify its edge, potentially evolving influence through partnerships (e.g., more OpenAI-like integrations) and metrics proving ROI in outcomes like retention. As the go-to for scaling authentic voices into data-driven action, it exemplifies how tech humanizes complex decisions—unlocking collective intelligence at scale.[2][3][5]
ThoughtExchange has raised $91.5M in total across 5 funding rounds.
ThoughtExchange's investors include First Generation Capital, HarbourVest Partners, Leah Nguyen, Information Venture Partners, Voyager Capital, Cowles Ventures, Openview Venture Partners, Senia Rapisarda, LL.M, CIM, Robert Antoniades.