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Siit develops an AI-powered service desk platform designed for IT and internal operations teams. Its core product unifies disparate operational data, then leverages AI agents to execute end-to-end business processes, thereby automating complex workflows. The platform centralizes asset management, request dashboards, reporting, and a customizable service catalog, integrating with existing enterprise tools to provide comprehensive internal support capabilities.
The company was officially incorporated in 2021 by co-founders Anthony Tobelaim, Dimitri Cabete Jorge, and Chalom Malka. Their shared experience at Aircall, where they collaborated as early team members, provided the foundational insight for creating a unified and intelligent solution to streamline internal service requests. This collective background in scaling tech operations informed their approach to building a more efficient service desk.
Siit primarily serves IT, HR, and operations teams across companies seeking to enhance their internal support mechanisms. The platform’s vision is to break down internal silos by enabling data-driven decision-making for leaders, automating repetitive tasks for managers, and delivering personalized support experiences for employees. It aims to empower organizations with autonomous request management and scalable operational intelligence.
Siit has raised $5.0M across 1 funding round.
Siit has raised $5.0M in total across 1 funding round.
Siit has raised $5.0M in total across 1 funding round.
Siit's investors include Seventure Partners, Cyberstarts VC, Dell Technologies Capital, Matrix, StageOne Ventures.
Siit has raised $5.0M across 1 funding round. Most recently, it raised $5.0M Seed in November 2024.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Nov 1, 2024 | $5M Seed | Seventure Partners | Cyberstarts VC, Dell Technologies Capital, Matrix, StageOne Ventures | Announced |
Siit is a technology company that builds an AI-powered internal service management platform designed to streamline IT and internal operations teams' workflows. Its product leverages advanced AI, including large language models like GPT-4, to automate routine tasks, manage employee requests conversationally, and unify data from multiple systems such as HRIS, MDM, and IAM. Siit serves businesses ranging from startups to enterprises, including clients like Ramp, Qonto, Swile, and Gorgias, helping them reduce administrative burdens, speed up request resolution, and improve employee experience. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, offering an "invisible" ticketing system and workflow automation for processes such as onboarding, offboarding, and asset tracking. Siit is positioned as a modern alternative to legacy service desk solutions like Jira Service Management and Freshservice, emphasizing ease of use, scalability, and cost efficiency[1][2][3][5].
Siit was founded in 2021 by Anthony Tobelaim (CPO) and Dimitri Cabete Jorge (CTO), who previously worked together at Aircall, an experience that inspired them to reinvent internal ticketing and service management. They identified inefficiencies in traditional IT service desks, which often rely on disconnected tools and complex workflows, and sought to create a platform that simplifies internal operations by focusing on requests and leveraging AI for automation. After securing a pre-seed round, Siit launched a beta version in early 2024, quickly gaining traction with over 100 companies and raising a $5 million Seed round led by StageOne Ventures and Seventure Partners to accelerate growth and product development[1][2].
Siit rides the growing trend of AI-driven automation and digital transformation in internal operations. As companies adopt more SaaS tools, internal teams face complexity and inefficiency managing employee requests and workflows. Siit's timing is critical because it addresses this fragmentation by unifying data and automating processes with AI, improving employee experience and operational efficiency. The platform aligns with the broader movement toward conversational AI and integrated workplace tools, helping organizations scale without adding complexity or cost. By modernizing the internal service desk, Siit influences the ecosystem by pushing legacy players to innovate and by enabling IT and operations teams to become strategic enablers of business growth rather than administrative bottlenecks[1][2][5].
Siit is poised for rapid growth as it expands its market presence and product capabilities fueled by its recent $5 million Seed funding. Future trends shaping its journey include increased adoption of AI in workplace automation, demand for seamless employee experiences, and the need for integrated operational platforms. Siit's influence is likely to grow as it continues to displace legacy IT service management tools with a more agile, AI-driven approach. Its success will depend on deepening integrations, expanding automation workflows, and scaling with enterprise clients while maintaining ease of use. Ultimately, Siit aims to transform internal support from a cost center into a driver of organizational productivity and employee satisfaction[1][2][5].
