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§ Private Profile · Jakarta, ID, USA
Opaper is a technology company.
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Opaper has raised $1.0M across 1 funding round.
Opaper has raised $1.0M in total across 1 funding round.
Opaper has raised $1.0M in total across 1 funding round.
Opaper's investors include Coral Capital, GFT Ventures, Nex Cubed, Race Capital, Marc Benioff, Victor Young, William Adams, Bora Chung, Frank Nawabi, Jay Eum, OnDeck, Precursor Ventures.
Opaper has raised $1.0M across 1 funding round. Most recently, it raised $1.0M Seed in March 2022.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Mar 1, 2022 | $1M Seed | — | Coral Capital, GFT Ventures, NEX Cubed, Race Capital, Marc Benioff, Victor Young, William Adams, Bora Chung, Frank Nawabi, JAY EUM, OnDeck, Precursor Ventures, Ratio Ventures | Announced |
Opaper is an Indonesian food‑service technology company that builds an integrated operations platform — POS, online store, ERP, CRM and kitchen display — focused on helping restaurants, cafes, franchises and food‑and‑beverage (F&B) micro, small and medium enterprises (MSMEs) move from manual workflows to automated, data‑driven operations[3][4].
High‑Level Overview
Opaper’s core offering is a unified F&B platform combining a point‑of‑sale (POS), online store/self‑order, inventory/ERP, loyalty/CRM and kitchen display features so merchants can run omnichannel sales, procurement and operations from one system[4][5]. The product primarily serves restaurants, cafes, franchises, catering services and food trucks — with a strong focus on Indonesian MSMEs and brick‑and‑mortar outlets[3][4]. By removing commission friction on social commerce and centralizing ordering, payments and supply management, Opaper addresses inefficient manual order flows, inventory mismatches and weak customer re‑engagement for small food businesses, helping them scale and operate more profitably[2][3][4].
Origin Story
Opaper was founded by Joan(athan) McIntosh after she returned to Indonesia following product‑management roles in the U.S.; her experience running a bakery and later working on pricing, logistics and ML‑driven product platforms inspired a tool to make social commerce and F&B operations more efficient[2][3]. The company launched mobile apps and rapidly targeted food sellers and small restaurants, positioning itself as a commission‑free online store plus operational backbone for the Indonesian culinary sector[2][3]. Early traction included fast seller onboarding and the addition of features tailored to F&B workflows such as automatic shift reports, supplier ordering via WhatsApp and multi‑outlet management[2][4].
Core Differentiators
Role in the Broader Tech Landscape
Opaper rides multiple converging trends: the digitization of offline F&B operations, growth of social commerce and merchants’ desire to avoid high marketplace/delivery commissions, and rising adoption of vertical SaaS/ERP tailored to industry workflows[2][3][4]. Timing matters because Indonesia’s large MSME base, heavy WhatsApp/social commerce usage, and growing digital payments ecosystem create strong product–market fit for a localized, integrated F&B platform[3][4]. Market forces in Opaper’s favor include restaurant franchising growth (demanding multi‑outlet tools), more merchants seeking direct customer relationships, and appetite for automation to cut labor and supply‑chain friction. By enabling commission‑free stores and integrated operations, Opaper can shift how small food businesses sell and manage inventory, incrementally reducing dependence on third‑party marketplaces[2][3].
Quick Take & Future Outlook
What's next: expect continued expansion of ERP and supply‑chain features, deeper integrations with payments and delivery/shipping partners, and more automation/AI capabilities aimed at forecasting, procurement and personalized customer re‑engagement[3][4]. Key trends that will shape Opaper’s path are wider adoption of vertical SaaS in Southeast Asia, consolidation among restaurant tech stacks (favoring platforms that replace several tools), and pressure on margins that will push more merchants to own customer relationships. If Opaper successfully scales multi‑outlet and enterprise features while maintaining accessibility for MSMEs, it can strengthen its position as a category leader in Indonesian F&B tech and move toward its SuperApp/restaurant ERP ambition[3][4].
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