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§ Private Profile · San Francisco, CA, USA
Answer 70% of your support and sales questions. Instantly
We make it easy for small and medium businesses to build an AI sales agents for their websites and social media, augmenting their sales capacity. This assistant provides personalized shopping recommendations to customers and is available 24/7 to answer their questions.
Nara has raised $10.5M across 3 funding rounds.
Key people at Nara.
Nara was founded in 2019 by Felipe Abello (Founder) and Oscar Rojas (Founder) and Angela Castillo (Founder).
Nara has raised $10.5M in total across 3 funding rounds.
Nara has raised $10.5M across 3 funding rounds. Most recently, it raised $500K Seed in March 2022.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Mar 1, 2022 | $500K Seed | — | Cometa, Sempervirens Venture Capital, Techstars, Eduardo Mufarej, Jeronimo Uribe, Simon Borrero | Announced |
| Oct 15, 2014 | $6M Series A | — | .406 Ventures | Announced |
| Jun 26, 2012 | $4M Venture Round | Peter DE Roetth | — | Announced |
Key people at Nara.
Nara is an AI-powered digital sales associate designed to automate customer support and sales interactions for small and medium-sized businesses (SMBs) across multiple chat channels, including CRMs, social media, and websites. It provides 24/7 instant responses to customer inquiries, personalized shopping recommendations, and handles routine tasks such as order tracking, cancellations, and refunds. This automation helps SMBs increase monthly revenue by about 22% while freeing human employees to focus on more complex tasks[1][2][3].
Founded by Felipe and his team, Nara emerged from recognizing the inefficiencies SMBs face in managing repetitive customer questions and sales interactions. The founders identified that SMB owners spend a significant portion of their time answering the same queries, leading to lost sales opportunities and customer dissatisfaction. By leveraging AI, Nara fills this communication gap, enabling SMBs to scale their sales capacity and improve customer engagement seamlessly across digital platforms[2].
Nara rides the growing trend of AI-driven automation in customer service and sales, particularly for SMBs that traditionally lack resources for comprehensive support. The timing is critical as digital commerce and social media sales channels expand rapidly, demanding instant and personalized customer interactions. Market forces such as increasing customer expectations for quick responses and the proliferation of chat-based commerce favor solutions like Nara. By enabling SMBs to compete more effectively with larger enterprises in customer engagement, Nara influences the broader ecosystem by democratizing AI-powered sales and support tools[1][2][3].
Looking ahead, Nara is poised to deepen its AI capabilities and expand integrations, potentially incorporating more sophisticated natural language understanding and predictive analytics to further personalize customer interactions. Trends such as conversational commerce, AI adoption in SMBs, and omnichannel retailing will shape its growth trajectory. As Nara evolves, it may become a critical enabler for SMBs to scale sales operations efficiently while maintaining high customer satisfaction, thereby solidifying its influence in the AI-driven sales assistant market[1][2][3].
Nara was founded in 2019 by Felipe Abello (Founder) and Oscar Rojas (Founder) and Angela Castillo (Founder).
Nara has raised $10.5M in total across 3 funding rounds.
Nara's investors include Cometa, SemperVirens Venture Capital, Techstars, Eduardo Mufarej, Jeronimo Uribe, Simon Borrero, .406 Ventures, Peter de Roetth.
