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§ Private Profile · Chicago, IL, USA
SaaS company developing an AI-driven platform for self-ordering kiosks and online systems for quick-service restaurants, automating operations.
INFI is a Chicago, Illinois-based technology company that develops a cloud-based AI-driven platform for self-ordering in restaurants and quick-service businesses. Its SaaS platform offers solutions including kiosks, online ordering, order management, and loyalty programs, aiming to automate operations for quick-service restaurants, cafes, and national chains. The company currently employs approximately 49 individuals and recently secured $12 million in Series A funding, led by MK Capital. INFI's system integrates with major industry partners such as Stripe, Revel, Lightspeed, and Toast, facilitating seamless operations for its clientele. The platform is designed to enhance customer service, boost sales, and reduce operational costs for its users. INFI was founded in 2019 by Lucas Liu. Its business model centers on saaS model via cloud-based self-service software subscriptions for restaurants.
INFI has raised $12.0M across 1 funding round.
INFI has raised $12.0M in total across 1 funding round.
INFI has raised $12.0M across 1 funding round. Most recently, it raised $12.0M Series A in February 2025.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Feb 1, 2025 | $12M Series A | MK Capital | — | Announced |
INFI has raised $12.0M in total across 1 funding round.
INFI's investors include MK Capital.
INFI USA is an AI-driven self-service software platform that enables seamless, intuitive experiences across kiosks, tablets, and smartphones for retail businesses.[2] It serves restaurants and cafes—from local spots like Cilantro Taco Grill and PJ’s Coffee to chains like Randy’s Donuts—solving operational inefficiencies by automating ordering and interactions to boost efficiency and customer satisfaction.[2] The company recently raised $12 million in Series A funding led by MK Capital, fueling R&D, team expansion, and market growth across all 50 U.S. states, with integrations to partners like Stripe, Toast, and Oracle.[2]
Note: Multiple entities share similar names like "INFI" or "Infi," including a Malawi-based firm (INFI-TECH INC) focused on enterprise software, AI, and cloud for African markets[1] and others in custom development.[3][4] This overview centers on INFI USA, the U.S.-based startup with confirmed funding and retail traction matching a high-growth profile.[2]
INFI USA emerged as a pioneer in self-service tech, with its transformative growth accelerating over the past year through revenue increases and partnerships spanning all 50 U.S. states.[2] Key milestones include securing deals with brands like Qargo Coffee, Wafels and Dinges, and national players, demonstrating early traction in diverse retail segments.[2] The $12 million Series A round, announced recently and led by MK Capital, marks a pivotal moment, providing capital to scale from a promising innovator to a market leader in AI-automated service models.[2]
INFI USA rides the wave of AI-driven automation in retail self-service, capitalizing on post-pandemic shifts toward contactless, efficient operations amid labor shortages and rising customer expectations for speed.[2] Timing aligns with explosive growth in kiosk and app-based ordering, where market forces like e-commerce integration and POS evolution favor platforms that unify experiences across hardware.[2] By influencing retail ecosystems through accessible AI tools, INFI empowers small-to-large businesses to compete, potentially accelerating industry-wide adoption of smart self-service and reducing reliance on traditional staffing models.[2]
INFI USA is primed to dominate self-service tech with its $12M war chest targeting R&D acceleration, talent hires, and deeper integrations—watch for expanded enterprise deals and international push.[2] Trends like AI personalization in retail and edge computing will amplify its edge, evolving INFI from a U.S. kiosk disruptor to a global platform shaping frictionless commerce. As funding unlocks scale, its influence could redefine service models, tying back to its core strength: making self-service as intuitive as human interaction.