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§ Private Profile · 1629 K St NW Suite 300, WA, DC 20006
SaaS technology platform identifies and reduces work friction for enterprise businesses, improving productivity and digital transformation.
Founded in 2022 by Christophe Martel and Volker Jacobs using their team management experience, Fount is a SaaS technology company based in Washington DC, London, and Hamburg that provides an analytics platform to identify, quantify, and reduce work friction within enterprise organizations. The platform utilizes targeted surveys to generate actionable insights from over 7 million friction data points, enabling corporate leaders to benchmark performance, support digital transformations, and improve productivity. The company serves major enterprise clients, including Fortune 100 corporations and large healthcare providers, helping them streamline operations and facilitate artificial intelligence adoption. Fount has raised $10,750,000 in venture capital funding to successfully scale its subscription software model. The analytics software has generated measurable financial impact for its users, including saving $136 million across its client base and reducing turnover costs by $13,400,000 for a single healthcare customer.
Fount has raised $45.4M across 2 funding rounds.
Fount has raised $45.4M in total across 2 funding rounds.
Fount has raised $45.4M across 2 funding rounds. Most recently, it raised $12.0M Series A in March 2023.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Mar 1, 2023 | $12M Series A | Amity Ventures, Daniel Hanks | Asymmetric, Awesome People Ventures, Color Capital, Darling Ventures, Freestyle Capital, Greylock, Interlace Ventures, Kepler Operator’s Fund, NOT Boring Capital, Pantera Capital, Ethan Beard, Leore Avidar, Allen & CO., Champion Hill Ventures, Elysian Park Ventures, Grotech Ventures, Sean Dowling, Osage Venture Partners | Announced |
| Oct 11, 2021 | $33.4M Series C | Hana Securities, NICE Investment | Korea Development Bank, KT Investment, Shinhan Capital, Smilegate Investment | Announced |
FOUNT is a SaaS technology company that builds a platform to identify, quantify, and reduce friction in employee workflows using targeted micro-surveys and analytics.[2][3][4] It serves enterprise business leaders, including Fortune 100 companies in sectors like healthcare, by uncovering root causes of inefficiencies—such as time lost on tasks, tool efficacy, and human-digital interactions—to drive productivity gains, optimize AI adoption, and measure ROI through remeasurements.[2][3] The product solves the problem of hidden workplace friction that hampers digital transformations and employee satisfaction, delivering actionable recommendations that have led to multimillion-dollar savings, like $13.4 million in turnover reduction for a healthcare client and $5.4 million in annual cost savings for another organization.[3][2]
Founded in 2022 with headquarters in Washington D.C., London, and Hamburg, FOUNT has shown strong growth momentum, raising $10.75 million in venture capital and securing major customers shortly after launch.[3][2]
FOUNT was founded in 2022 by David Martel and Volker Jacobs, who recognized the gap between traditional employee surveys—focused on broad satisfaction—and the need for precise, workflow-specific insights to address real inefficiencies.[3][2] Martel and Jacobs built the SaaS platform to use focused micro-surveys that pinpoint friction in tasks, tools, and processes, enabling targeted interventions.[3] Early traction came quickly: the company landed Fortune 100 clients, demonstrated impact through case studies like reducing 30% attrition in a call center, and raised $10.75 million in funding.[3] A pivotal moment occurred in fall 2024 when FOUNT joined Comcast NBCUniversal's LIFT Labs AI accelerator, gaining executive feedback, refining its value proposition, and opening enterprise partnership doors.[3]
(Note: A separate, unrelated fintech company named Fount, focused on AI robo-advisory and founded in 2015 in Seoul, South Korea, exists but does not match this workflow SaaS profile.[1])
FOUNT rides the wave of AI-driven workplace productivity and digital transformation trends, where enterprises invest heavily in AI but struggle with adoption friction—losing capacity to inefficient tools and processes.[2][3] Timing is ideal amid post-2024 AI acceleration, as companies seek data-backed ways to maximize ROI from tools like generative AI, amid labor shortages and high attrition (e.g., 30% in call centers).[3] Market forces favoring FOUNT include rising demand for employee-centric analytics, with its 7 million+ data points enabling superior benchmarking, and accelerators like Comcast LIFT Labs amplifying enterprise access.[2][3] It influences the ecosystem by providing a "reality-grounded" model for AI integration, helping organizations evolve work practices and set standards for frictionless operations.[2][3]
FOUNT is poised to expand as the go-to platform for frictionless AI transformations, leveraging its funding, client wins, and accelerator momentum to penetrate more Fortune 100s and global enterprises.[3][2] Trends like continuous AI upskilling, hybrid work optimization, and ROI accountability will shape its path, potentially growing its data benchmark to tens of millions for even sharper insights. Its influence may evolve into an industry standard for workflow analytics, powering partnerships and broader productivity revolutions—ultimately making it easier for employees to excel daily, as its mission states.[3] This positions FOUNT as a key enabler in the AI productivity surge, building on its proven multimillion-dollar impacts.
Fount has raised $45.4M in total across 2 funding rounds.
Fount's investors include Amity Ventures, Daniel Hanks, Asymmetric, Awesome People Ventures, Color Capital, Darling Ventures, Freestyle Capital, Greylock, Interlace Ventures, Kepler Operator’s Fund, Not Boring Capital, Pantera Capital.