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§ Private Profile · Seattle, WA, USA
Healthcare technology company developing tech-enabled primary care clinics and AI-powered CarePods for preventative health screening.
FORWARD Platform develops technology-driven healthcare solutions, operating membership-based primary care clinics and AI-powered CarePod kiosks that utilize sensors and digital monitoring tools. Operating on a cash-pay direct primary care model without insurance, the company scaled to 19 clinic locations staffed by over 100 clinicians and nearly 200 employees. The enterprise raised over $400 million in capital, highlighted by a $225 million Series D round in 2021 and a $100 million Series E financing in 2025 to deploy self-serve health screening kiosks. Its financial backers included prominent venture capital firms and angel investors such as Founders Fund, Khosla Ventures, SoftBank, Eric Schmidt, and Marc Benioff. Despite aggressive expansion efforts, the organization abruptly shut down all clinic operations and laid off its workforce in early 2025. FORWARD Platform was founded in 2016 by Adrian Aoun.
FORWARD Platform has raised $14.1M across 4 funding rounds.
FORWARD Platform has raised $14.1M in total across 4 funding rounds.
FORWARD Platform has raised $14.1M across 4 funding rounds. Most recently, it raised $10.0M Series A in July 2017.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Jul 1, 2017 | $10M Series A | Ignition Partners | Pitchdrive, Polaris Partners, Reformation Partners, Startup Ignition Ventures, True Ventures, Uncorrelated Ventures, Scott Banister | Announced |
| Sep 1, 2016 | $3M Seed | True Ventures | AccelR8, Founder Collective, Future Perfect Ventures, Kapor Capital, Microsoft, NEW York Ventures, Pitchdrive, Possible Ventures, Reformation Partners, Social Leverage, Sound Ventures, Startup Ignition Ventures, Third Sphere, Uncorrelated Ventures, VoLo Earth Ventures, Xstarpartners, Russell Cook, Scott Banister, Knight Foundation, Social Leverage LLC, Urban US | Announced |
| Apr 1, 2015 | $1M Seed | Social Leverage LLC | Founder Collective, Future Perfect Ventures, Possible Ventures, Social Leverage, Sound Ventures, Russell Cook | Announced |
| Aug 1, 2014 | $120K Seed | — | Founders Co OP, Madrona Venture Group, Kevin Ober | Announced |
FORWARD Platform has raised $14.1M in total across 4 funding rounds.
FORWARD Platform's investors include Ignition Partners, Pitchdrive, Polaris Partners, Reformation Partners, Startup Ignition Ventures, True Ventures, Uncorrelated Ventures, Scott Banister, Accelr8, Founder Collective, Future Perfect Ventures, Kapor Capital.
FORWARD Platform is a technology company providing a secure, unified platform for governments, nonprofits, and foundations to manage and deliver public programs efficiently.[1][2] It combines intake, eligibility checks, payments, reporting, and workflows into one system, solving fragmented program administration by enabling faster launches (in weeks, not months), fraud prevention, equity-focused access (mobile-friendly, multilingual, ADA-compliant), and real-time audit-ready data.[1][3] Serving clients like New York State, Los Angeles County, and over 1,500 governments/nonprofits, it has managed $1B+ in funding and supported 300k+ clients, with offerings like FORWARD Pro (fully managed services), FORWARD Enterprise (custom solutions), and FORWARD Direct (self-managed tools).[3][4]
The platform addresses key pain points in sectors such as housing relief, workforce programs, emergency management, and grants, reducing manual admin work by 50% and accelerating launches 3x while ensuring HIPAA/SOC 2 compliance.[2][3]
FORWARD Platform emerged to tackle outdated systems hindering public service delivery in areas like homelessness, mental health, childcare, and workforce development.[6] Led by CEO Adnan Mahmud, the company has built traction through real-world applications, such as managing septic upgrades and rent assistance grants for agencies.[6] Pivotal moments include scaling to support major clients like New York State, Los Angeles County, St. Louis, and Atlanta, while launching products like FORWARD Sync in response to growing demands for coordinated case management across agencies and nonprofits.[3][6] Its evolution reflects a shift from basic program tools to comprehensive, managed services, handling $1B+ in funding and 300k+ clients nationwide.[3]
(Note: Specific founding year and founder backgrounds beyond CEO Mahmud are not detailed in available sources.)
FORWARD rides the trend of digital transformation in public sector services, where agencies face surging demands in workforce development, housing, mental health, and emergency response amid legacy system constraints.[6] Timing is ideal post-pandemic, with needs for rapid relief distribution (e.g., rent/utilities, grants) amplified by fiscal accountability pressures on taxpayers and funders.[1][3] Market forces like rising program complexity and compliance mandates favor its scalable, secure cloud tech, which bridges government silos and nonprofits for holistic client support.[2][6] By enabling 10x productivity and equity-first delivery, FORWARD influences the ecosystem, reducing waste and accelerating impact in underserved communities.[1]
FORWARD is poised to expand as public service digitization accelerates, with innovations like FORWARD Sync positioning it for deeper integration in coordinated care ecosystems.[6] Trends such as AI-enhanced verification, multi-agency data sharing, and climate/resilience funding will shape its growth, potentially scaling to more statewide initiatives and international markets. Its influence may evolve from program operator to ecosystem orchestrator, empowering more equitable resource flows—just as it transforms fragmented funding into measurable taxpayer impact today.[1]