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§ Private Profile · 26 Broadway New York, NY 10004, USA
Post-purchase survey software for Shopify e-commerce and D2C brands, improving marketing attribution and customer growth analytics.
Fairing is a software company operating from an undisclosed location that develops specialized post-purchase survey tools designed specifically for e-commerce brands utilizing the Shopify platform. The enterprise provides a software-as-a-service subscription product that enables direct-to-consumer merchants to collect zero-party data directly from buyers immediately after a transaction is completed. By integrating these customizable questionnaires into the standard digital checkout workflow, the application helps retailers improve marketing attribution, track advertising effectiveness, and develop sustainable customer relationship strategies. Although specific financial metrics, funding totals, and overall user counts remain entirely undisclosed at this time, the organization has established itself as a prominent analytics integration within the broader Shopify ecosystem. Originally launched as an independent side project to address gaps in digital marketing analytics, Fairing was officially founded in 2018 by co-founder and chief executive officer Matt Bahr.
Fairing has raised $5.0M across 1 funding round.
Fairing has raised $5.0M in total across 1 funding round.
Fairing is a technology company building a software platform that enables ecommerce brands to collect and operationalize zero-party data through post-conversion surveys, focusing on marketing attribution, audience segmentation, personalization, and conversion rate optimization (CRO).[1][2][3][4] It serves direct-to-consumer (DTC) and online retail brands, from emerging startups like Weezie and Füm to established players like Rhone and Blissy, solving the problem of unreliable third-party tracking amid rising privacy concerns by capturing direct customer insights at scale for more sustainable growth and customer relationships.[1][2][5] Trusted by thousands of ecommerce brands, Fairing demonstrates strong growth momentum through consistent client retention, daily usage across 25+ implementations, and frequent platform updates enhancing features like LTV cohort analysis and Meta Ads trend spotting.[2][5]
Fairing, formerly known as EnquireLabs, was co-founded by Andrew Hughes and Adam McNeil, both seasoned ecommerce growth and marketing experts.[1][2] Hughes serves as VP of Growth at Weezie, while McNeil was previously VP of Marketing at Füm and now holds the same role at ADOPTER Media, bringing hands-on experience that shaped Fairing's focus on actionable, survey-based data for marketing effectiveness.[1] The idea emerged from the need to leverage direct-from-customer "ground-truth" data over flawed click-stream metrics, with early traction built on high response rates (up to 80%) from strategic post-conversion surveys, evolving into a comprehensive platform integrated across ecommerce stacks.[1][3][4]
Fairing rides the wave of zero-party data and privacy-first marketing trends, accelerated by cookie deprecation and regulations like GDPR, positioning it to future-proof ecommerce strategies amid shifting ad tech dynamics.[1][3] Its timing aligns with surging demand for first-hand customer insights in a post-iOS14+ world, where traditional pixels fall short, empowering brands to optimize spend on true conversion drivers like TikTok and Meta amid fragmented touchpoints.[4][5] By influencing the ecosystem through native integrations and high-fidelity data flows, Fairing helps thousands of DTC brands build resilient growth models, contributing to a broader shift toward meaningful, customer-centric marketing over volume-based tactics.[1][2][5]
Fairing is poised for expansion by deepening integrations and AI-driven survey analysis to decode even richer "why" insights, capitalizing on ecommerce's maturation toward data sovereignty.[3][5] Trends like advanced personalization, rising ad costs, and multimodal attribution will amplify its edge, potentially scaling beyond DTC to B2B and mobile as privacy evolves.[3][4] Its influence could grow through ecosystem dominance, turning survey data into a standard for marketing measurement and sustaining momentum via client-proven results. This bridges metrics to meaning, transforming how brands like those in its roster achieve efficient, insight-led growth.[1][4]
Fairing has raised $5.0M in total across 1 funding round.
Fairing's investors include Jon Callaghan, Arrive, Atlantic Bridge University Fund, Bennu, Browder Capital, Flex Capital, Founder Collective, Gigascale Capital, Greylock, Horizon 3 Venture Studio, ICONIQ Capital, Makers Fund.
Fairing has raised $5.0M across 1 funding round. Most recently, it raised $5.0M Seed in March 2022.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Mar 1, 2022 | $5M Seed | JON Callaghan | Arrive, Atlantic Bridge University Fund, Bennu, Browder Capital, Flex Capital, Founder Collective, Gigascale Capital, Greylock, Horizon 3 Venture Studio, ICONIQ Capital, Makers Fund, NOT Boring Capital, Operator Ventures, Ribbit Capital, Silicon Ventures, TenOneTen Ventures, Todd And Rahul's Angel Fund, Vibe Capital, Aaron Levie, AMY Chang, Curtis LEE, Dylan Field, Elliot Shmukler, Eric WEI, Eric WU, Gina Bianchini, Gokul Rajaram, Harris Barton, Hunter Horsley, Joshua Reeves, Mark Pincus, Matias Woloski, Scott Kleper, Casey Armstrong, Daphne Carmeli, TED Wang, FiDi Ventures, Hawke Ventures, Benny Joseph | Announced |