Evermile

Based in London, United Kingdom, Evermile is an AI-powered retail operations platform that automates order management, delivery logistics, and customer engagement for small and mid-sized independent merchants. Operating as a software-as-a-service provider, the company supports the daily operations of thousands of local independent retailers and has processed hundreds of thousands of orders since its public launch. The system functions as a virtual operations manager capable of automating up to 70% of daily administrative tasks while reducing delivery costs by 30% to 50% through intelligent partner matching. Evermile serves commercial clients across multiple retail verticals, including notable customers such as Ottolenghi, CakeBox, and Paul's Bakery, before being acquired by the United States-based logistics firm Click Labs Inc. in August 2025. The technology enterprise was originally founded in 2022 by Omer Goldschmidt, Ynon Cohen, and Omry Hochberg.

High-Level Overview

Evermile is a London- and Tel Aviv-based SaaS startup that builds an AI-powered platform acting as a "virtual operations manager" for small and medium-sized enterprises (SMEs), primarily retailers. It automates up to 70% of daily workflows, including order preparation, delivery routing and orchestration, SLA tracking, support resolution, and personalized customer engagement, solving the problem of complex, expensive logistics that small businesses can't afford from enterprise solutions.[2][3] Serving local merchants like pharmacies, flower shops, bakeries, and brands such as Ottolenghi, CakeBox, and Paul’s Bakery, Evermile optimizes deliveries by matching tasks to the best providers (e.g., DPD, Royal Mail), reducing costs by 30-50% and enabling economic local deliveries.[1][2] Launched in 2023 after raising $6M in seed funding, it powered hundreds of thousands of orders for thousands of UK independents before its 2025 acquisition by Click Labs, which expands its global reach across North America, Europe, the Middle East, and APAC.[1][2][3]

Origin Story

Evermile was founded in 2022 by Omer Goldschmidt (CEO), Omry Hochberg, and Ynon Cohen, all former executives at Via (ride-hailing) and Optibus (transportation software), bringing deep expertise in logistics optimization.[1][3] The idea emerged from recognizing that small UK retailers struggled with delivery management—either building costly in-house systems or juggling fragmented providers like DPD, Royal Mail, Hived, and Veho—prompting the creation of an optimization engine for smarter matching.[1] Early traction came quickly: by April 2023, after a $6M seed round led by 10D (with angels like Fred Destin of Deliveroo and Ziv Paz of Melio), it onboarded 300+ merchants including pharmacies, flower shops, wine stores, and bakeries, taking full ownership of delivery promises.[1] Pivotal growth included scaling to thousands of users and hundreds of thousands of orders by 2025, culminating in its acquisition by Click Labs to globalize the mission of empowering SMEs without big-team resources.[2][3]

Core Differentiators

Evermile stands out in retail logistics through AI-driven automation tailored for resource-constrained SMEs:

• AI Agents and Orchestration Engine: Handles end-to-end workflows like delivery assignment, routing, SLA monitoring, and personalized marketing, acting as a virtual manager for 70% of daily tasks—far beyond basic aggregators.[2][3]
• Cost and Efficiency Optimization: Analyzes providers for the best price/performance, cutting delivery costs 30-50% and simplifying multi-provider management that competitors like Sendcloud, Shippo, or ShipStation don't match as comprehensively for locals.[1]
• Seamless Integration and Ownership: Books, dispatches, and tracks deliveries in one platform (with or without own fleets), owning the customer promise to reduce merchant hassle.[1][5]
• SME-Focused Simplicity: Bridges the "technology gap" for independents, enabling enterprise-grade ops without complexity, as evidenced by adoption by niche UK brands.[2][3]

Role in the Broader Tech Landscape

Evermile rides the AI transformation in ecommerce and hyperlocal logistics, where SMEs face rising expectations for speed and seamlessness amid fragmented providers and operational complexity.[2] Timing is ideal post-2023 launch, aligning with consolidation waves—like DoorDash's SevenRooms buy, Uber's Trendyol investment, and GlobalE's ReturnGO acquisition—unifying retail workflows into ecosystems.[2] Market forces favoring it include booming on-demand delivery for independents, AI agents automating routine tasks, and SME digitization gaps in Europe/Middle East, amplified by Click Labs' integration into tools like Tookan and JungleWorks for global scale.[2][3] It influences the ecosystem by democratizing logistics tech, helping small retailers compete with chains and fueling hyperlocal commerce growth.

Quick Take & Future Outlook

Post-acquisition, Evermile operates standalone short-term while integrating into Click Labs' suite, poised for rapid expansion across markets, verticals, and models—targeting millions more orders via AI enhancements.[2][3] Trends like advanced AI orchestration, unified retail platforms, and SME globalization will shape it, potentially evolving into a core engine for Click's end-to-end customer journeys from checkout to post-purchase.[2] Its influence may grow as a benchmark for AI-empowering independents, closing tech gaps and driving efficiency in a consolidating sector—reinforcing how startups like Evermile turn logistics headaches into scalable growth engines for small businesses.[1][2]