Errand is a small, on‑demand errand and delivery platform that launched recently to connect customers with drivers who perform errands (grocery pickup, dry cleaning, returns, food delivery and similar tasks) either a la carte or via subscription; the company is headquartered in Salt Lake City and appears to have been founded around 2022 with under 25 employees and under $5M in revenue and funding[1].
High-Level Overview
- Mission: Provide convenient on‑demand errand and delivery services so busy consumers and small businesses can outsource routine tasks (grocery shopping, prescriptions, dry‑clean pickup, store returns, last‑mile deliveries) via a mobile/web platform[1].- Investment philosophy / (n/a for a portfolio company): Errand is an operating company (not an investment firm); treat this as a portfolio company profile.- Key sectors: Local logistics / last‑mile delivery, on‑demand services, gig economy / consumer convenience apps[1].- Impact on the startup ecosystem: As a small entrant in on‑demand logistics, Errand contributes to local competition in last‑mile services and micro‑fulfillment models, creating opportunities for drivers, testing subscription models for recurring convenience services, and offering another use case for integrations with SMBs and local retailers[1].
Origin Story
- Founding year: Public profiles list Errand as founded in 2022 and headquartered in Salt Lake City, Utah[1].- Founders and background / key partners: Public business directories show Errand as a small team (<25 employees) and list a founder/CTO role in the org chart but provide limited public biographical detail; there is no widely published longform origin story in available sources[1].- How the idea emerged: According to the company description, Errand was built to let users hire drivers for diverse errands either one‑off or by subscription (delivery, grocery shopping, pickups, returns), suggesting the idea came from demand for flexible, local errand fulfillment similar to other on‑demand apps[1].- Early traction / pivotal moments: Available business listings report one funding round and total funding under $5M, indicating early‑stage status but no major public fundraises or exits documented in the sources consulted[1].
Core Differentiators
- Breadth of errand types: Positions itself as a generalist errand platform (groceries, dry cleaning, returns, food delivery, store pickups) rather than a single vertical like grocery‑only or meals‑only, which can increase utility for repeat users[1].- A la carte + subscription model: Public descriptions emphasize both single tasks and subscription options, which supports recurring revenue and higher customer lifetime value compared with pure task marketplaces[1].- Local focus / small team agility: As a small, regionally headquartered operator, Errand can iterate quickly on local features, pricing and partnerships versus larger national competitors[1].- Lightweight capital footprint: With under $5M in funding, the company is operating with a lean capital base (advantages in unit economics focus; constraints for rapid nationwide expansion)[1].
Role in the Broader Tech Landscape
- Trend alignment: Errand rides the ongoing trend toward on‑demand, convenience‑first services and the commoditization of local logistics enabled by smartphone marketplaces and independent driver networks[1].- Why timing matters: Post‑pandemic consumer habits and continued preference for convenience plus retailer interest in flexible fulfillment create demand for third‑party errand platforms that can offload last‑mile chores for both consumers and small businesses[1][4].- Market forces in its favor: Urbanization, labor supply from gig workers, and merchant demand for simple delivery/return fulfillment are tailwinds; however, intense competition from incumbents (TaskRabbit, Instacart, DoorDash, local courier services) and margin pressure in last‑mile logistics are significant headwinds[3][4].- Influence on ecosystem: If Errand can prove a profitable subscription model for recurring errands, it could influence other local marketplaces to adopt hybrid a la carte/subscription pricing and deeper SMB integrations.
Quick Take & Future Outlook
- Near term: Expect Errand to focus on strengthening local market penetration, increasing retention via subscription offerings, and building partnerships with local retailers and SMBs to smooth supply/demand and raise average order value[1].- Medium term risks & opportunities: Success depends on unit economics (driver utilization, routing efficiency), differentiation versus larger platforms, and ability to expand beyond initial geographies without large cash burn; opportunities include niche verticals (senior services, B2B errand contracts) and white‑label local logistics for merchants[7][8].- How influence might evolve: If Errand scales profitably in a handful of markets and demonstrates a durable subscription revenue stream, it could be acquired by a larger last‑mile or marketplace player seeking local fulfillment capabilities or replicate its model into adjacent service categories[1].
Sources cited: Company profile and business listings for Errand, which report founding year, HQ, product description, team size and funding level[1]. (Other referenced background on errand business models and market context drawn from practical guides and industry writeups on errand/on‑demand services[3][4][7][8].)
If you’d like, I can:
- Build a one‑page investor‑style memo with TAM estimates and unit‑economics scenarios.- Create a competitive map comparing Errand to TaskRabbit, Instacart, DoorDash and local courier startups.- Attempt to locate founder bios or recent press/interviews for more color.
