Doctrin

Based in Stockholm, Sweden, Doctrin provides a cloud-based software-as-a-service platform that facilitates patient communication, digital triage, and medical history tracking for healthcare providers. The company operates with a workforce of approximately 40 employees and has successfully deployed its system across more than 360 distinct healthcare units globally. To date, the platform has processed over 9 million patient contacts and serves approximately 1.5 million patients annually within its domestic market alone. Under the leadership of Chief Executive Officer Anna-Karin Edstedt Bonamy, the enterprise supplies its digital infrastructure to major medical organizations, including Capio and Praktikertjänst. The software features application programming interfaces for clinical integration and has expanded its footprint into Norway, the Czech Republic, and the United Kingdom to support integrated care pathways. Doctrin was originally founded in 2016 by a group of medical professionals.

High-Level Overview

Doctrin is a Swedish health tech company founded in 2016 that builds a digital platform for intelligent triage, care navigation, and patient journey management. The platform enables healthcare providers to digitalize patient communication, prioritize cases, deliver digi-physical care (combining digital and physical elements), and facilitate collaboration across units via tools like smart medical history taking, chat, video, and the Doctrin Network module.[1][2][3][9] It serves primary care, specialist care, and complex virtual systems in low-resource settings, targeting healthcare providers such as clinics, hospitals (e.g., Capio, Karolinska, Lakeside Healthcare), and networks in Sweden, UK, Norway, Czech Republic, Poland, and France.[3][5][7][8] Doctrin solves inefficiencies in patient access, long wait times, fragmented care, and administrative burdens by guiding patients to appropriate care levels, automating reports, and ensuring secure, continuous follow-up—yielding 95-98% patient satisfaction, 360+ units implemented, and over 9 million patient contacts.[2][3][5]

Growth momentum is strong: consultations rose nearly 280% in one year (pre-2021 data), with SEK 100 million (~£10m+) raised for AI, expansion, and new areas; the company now has ~70 employees (up from 40) and serves a quarter of Sweden's population.[2][3][5][6][7]

Origin Story

Doctrin was founded in 2016 in Stockholm by healthcare professionals frustrated with systemic navigation challenges, aiming to radically improve care through digitalization of the patient journey.[1][3][5] Key early backing came from Capio (providing access to 750,000 patients across 83 units) and investors like HealthCap, fueling initial traction with 98% patient satisfaction and efficient physician time use.[5] A pivotal moment was the 2021 SEK 100 million round for AI decision support and international growth, alongside launches like Doctrin Network for cross-unit collaboration.[2][5][6] Leadership includes Group CEO Anna-Karin Edstedt Bonamy, M.D., Ph.D., UK Managing Director Craig Oates, and recent hires like Dr. Helen Davies for platform development; the team blends doctors, nurses, engineers, and business experts.[3][8] Early adopters like Capio highlighted its role in blending digital and physical care.[5]

Core Differentiators

• Smart Digital Triage and Automation: Uses configurable medical history tools with ready-made content to generate instant decision-support reports, automating repetitive tasks and freeing clinicians for human interaction—unlike remote-only platforms.[3][5][6][9]
• Integrated Patient Journey via Doctrin Network: Provides a single entry point for all cases across units, enabling seamless referrals, collaboration, and visibility without geographical limits, addressing fragmented care.[2][6]
• Digi-Physical Focus: Supports hybrid care in resource-scarce settings, with secure chat/video, follow-up, and navigation for efficient, compassionate delivery (95% patients feel met with compassion).[1][2][3]
• Proven Outcomes and Scalability: 9M+ contacts, 360+ units, high satisfaction, reduced admin; quick implementation with strong support, as noted by UK partner Lakeside Healthcare.[3][6][7]
• Healthcare-Centric Team: Built by clinicians for clinicians, emphasizing values like passion, authenticity, and team growth.[1][3][8]

Role in the Broader Tech Landscape

Doctrin rides the digi-physical healthcare trend, blending digital tools with in-person care amid global pressures like resource shortages, aging populations, and post-pandemic demand surges.[1][2][6][7] Timing aligns with Europe's push for integrated care systems (e.g., UK's primary care networks, ICS), where inefficient processes and collaboration gaps create opportunities—Doctrin counters this with navigation that cuts wait times and admin.[2][7] Market forces favoring it include rising HealthTech investment (e.g., its £20m+ funding), regulatory support for digital health, and needs in low-infrastructure areas.[5][6][7] It influences the ecosystem by partnering with majors like Capio/Ramsay and Karolinska, scaling to serve millions, and exporting Swedish efficiency to UK/Europe, accelerating hybrid models.[5][7][8]

Quick Take & Future Outlook

Doctrin is poised for accelerated expansion into AI-driven decision support, new medical areas beyond primary care, and deeper UK/European penetration, building on 280%+ consultation growth and recent hires.[5][6][7][8] Trends like integrated care mandates, AI triage adoption, and resource-strapped public systems will propel it, potentially doubling scale amid HealthTech's maturation. Its clinician-led, outcomes-focused model positions it to redefine patient-centered care, evolving from Sweden's leader to a pan-European standard-setter—echoing its founding mission to make healthcare radically accessible.[1][3][9]