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§ Private Profile · 27 School St Floor 4, Boston, MA 02108, USA
Provides on-demand delivery and courier services for businesses, utilizing web-based dispatch software.
Key people at Dispatch Management Services Corp / dNet.
Dispatch Management Services Corp / dNet was founded in 1991 by Greg Kidd (Founder and Chairman).
Based in Lake Success, New York, Dispatch Management Services Corp and dNet provided on-demand, point-to-point courier delivery services and developed web-based dispatch and payment software. The enterprise combined 38 independent messenger services to operate across 18 metropolitan markets in the United States, as well as international locations in London and Wellington. The company completed its initial public offering in February 1998, which was underwritten by Prudential Securities and Oppenheimer Securities, and received additional financial backing from Antares Capital Corporation and the Band of Angels. The organization utilized foot, bicycle, and motor vehicle couriers to serve corporate clients before ultimately buckling under rapid expansion stress by the year 2000. Dispatch Management Services Corp was originally founded in 1997, followed by the launch of the dNet software platform in 1998 by co-founders Greg Kidd and Jack Dorsey.
Dispatch Management Services Corp / dNet appears to reference Dispatch Technologies (dispatch.me), a Boston-based SaaS company founded in 2013 that builds a comprehensive field service management platform.[1][2] It orchestrates service delivery for enterprises by connecting operations, engaging service providers, and optimizing processes through mobile/web apps, APIs, and analytics—solving inefficiencies in the "last mile" of service logistics like dispatching technicians, real-time visibility, and customer experience tools.[1][2] The platform serves enterprise brands and their independent service provider networks, addressing reactive service challenges by enabling proactive, data-driven operations; it has raised $15-18M in funding, employs ~172-354 people, and generates estimated $36-65M in annual revenue with strong growth (21% employee increase recently).[2][3]
Dispatch Technologies was founded in 2013 in Boston, Massachusetts, as a service logistics innovator focusing on the last mile of delivery and field services.[2] While specific founders are not detailed in available sources, the company emerged to tackle transparency gaps in traditional dispatching—such as delays, lack of real-time tracking, and inefficient courier coordination—initially targeting courier services before expanding to broader field service orchestration.[3] Early traction came via persona-based mobile/web apps and APIs, with headquarters at 27 School St Fl 4, Boston, and key milestones including $15.1M total funding across 3 rounds and product launches like billing/payment features in 2023.[2]
(Note: A separate historical reference to "dNet" or "DNET" ties to Optec's 2006 cloud-based sign management software for LED displays, but no direct link to Dispatch Management Services Corp exists in sources; other "Dispatch" entities, like a Tallahassee firm or point-to-point delivery service, do not match the full query.[4][5][6])
Dispatch rides the field service management (FSM) digitization wave, fueled by post-pandemic demand for efficient last-mile logistics amid labor shortages and e-commerce growth in services like HVAC, appliances, and warranties.[1][2] Timing aligns with AI-driven optimization trends, where real-time data and analytics turn reactive dispatching into predictive operations—market forces like rising service volumes ($100B+ U.S. FSM market) favor platforms reducing downtime by 20-30% via better matching and visibility.[1] It influences the ecosystem by empowering independent providers (often underserved), fostering network effects that scale enterprise service delivery without massive in-house fleets.
Dispatch is poised for accelerated growth through FSM consolidation, with trends like AI analytics, embedded payments, and IoT integration amplifying its platform—potentially doubling revenue as enterprises prioritize resilient supply chains.[2][3] Expect expansions in verticals like energy/utilities and global markets, evolving from logistics enabler to full service commerce hub; watch for acquisitions or IPO paths given funding history and 21% headcount momentum, reinforcing its role in proactive, connected service ecosystems.[1][3]
Key people at Dispatch Management Services Corp / dNet.
Dispatch Management Services Corp / dNet was founded in 1991 by Greg Kidd (Founder and Chairman).
