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§ Private Profile · Bengaluru, Karnataka, India
AI conversation intelligence platform that analyzes customer interactions for contact centers, improving sales, support, and collections.
Based in Bengaluru, India, Convin develops an AI-powered conversation intelligence platform that analyzes customer interactions to optimize sales, support, and collections operations for enterprise contact centers. The software as a service company utilizes a proprietary seven billion parameter large language model tailored specifically for Indian contact centers to provide real-time agent assistance and comprehensive post-interaction analytics. The platform currently serves a growing portfolio of over 80 corporate clients, deploying its technology for recognizable enterprises such as Reliance, Titan, Thyrocare, and Lazypay. Convin has raised approximately $8.9 million in total venture capital funding across multiple rounds, most recently securing a $6.5 million Series A round in August 2024 led by IndiaQuotient, with additional backing from Kalaari Capital and JSW Ventures. The organization was officially established in 2021 by co-founders Ashish Santhalia, Bharat Patidar, Atul Shree, and Durgesh Choudhary.
Convin has raised $8.6M across 2 funding rounds.
Convin has raised $8.6M in total across 2 funding rounds.
Convin has raised $8.6M across 2 funding rounds. Most recently, it raised $6.5M Series A in September 2024.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Sep 1, 2024 | $6.5M Series A | India Quotient | — | Announced |
| Apr 28, 2022 | $2.1M Seed | Kalaari Capital | — | Announced |
Convin has raised $8.6M in total across 2 funding rounds.
Convin's investors include India Quotient, Kalaari Capital.