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Cloud9 Technologies is a New York-based enterprise software company that provides cloud voice trading communication and analytics solutions for institutional financial markets. The platform utilizes WebRTC technology to replace traditional hardware turret systems, offering institutional traders live voice, messaging, and video tools alongside advanced transcription capabilities. Operating internationally with additional offices in London and Singapore, the business delivered SaaS subscriptions to banks and trading firms without requiring expensive legacy infrastructure. Prior to its strategic exit, the organization raised over $51 million in venture funding from prominent backers including Barclays and JPMorgan to scale operations across multiple asset classes. In June 2021, the company was acquired by Symphony Communication Services, allowing the buyer to integrate specialized voice technology into its broader financial communications ecosystem. Cloud9 Technologies was originally founded in 2014 by Jerry Starr, Steve Kammerer, and Leo Papadopoulos.
Cloud9 Technologies has raised $61.5M across 3 funding rounds.
Cloud9 Technologies has raised $61.5M in total across 3 funding rounds.
Cloud9 Technologies has raised $61.5M in total across 3 funding rounds.
Cloud9 Technologies's investors include Lee Fulmer, Barclays, Michael Elanjian, Kester Keating, J.P. Morgan, NEX Group, Point72 Ventures, ICAP.
Cloud9 Technologies has raised $61.5M across 3 funding rounds. Most recently, it raised $17.5M Series B in June 2020.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Jun 4, 2020 | $17.5M Series B | LEE Fulmer | Barclays, Michael Elanjian | Announced |
| Jul 31, 2018 | $14M Series B | Kester Keating | J.P. Morgan, NEX Group | Announced |
| Oct 1, 2016 | $30M Series A | J.P. Morgan | Point72 Ventures, Barclays, ICAP | Announced |
Cloud9 Technologies LLC, founded in 2014, was a fintech company providing cloud-based voice trading communication and analytics solutions for institutional traders and financial institutions[1][2][3]. It replaced legacy turret systems with secure, compliant, high-fidelity platforms offering scalability, data analytics, transcription, and remote access, serving clients across North America, Europe, Asia-Pacific via offices in New York, London, and Singapore[1][2][3]. The company raised $61.5M in funding, including a $31.5M round, before its acquisition by Symphony Communication Services in June 2021, integrating its voice tech into Symphony's broader financial markets infrastructure[1][2][3].
(Note: A separate entity at cloud9-tech.com focuses on zero-knowledge secure collaboration apps with end-to-end encryption, founded in 2011 by Henry Lee, but lacks connection to the fintech Cloud9 and minimal public footprint; this profile centers on the acquired voice trading firm[4].)
Cloud9 Technologies emerged in 2014 amid the shift from hardware-based trading turrets to cloud solutions, targeting the financial markets' need for compliant, analytics-rich voice communication[2][3]. Key leadership included CEO Gerald Starr, who highlighted the platform's role in modernizing trading floors by eliminating legacy infrastructure costs while adding NLP and automation potential[3]. Early traction came from partnerships like Glue42 for remote trading tech and product innovations like C9Trader Stratus, a hybrid console developed with PA Consulting to enhance trader workflows and remote access[2][5]. Headquartered at One Liberty Plaza in New York, it expanded globally with London and Singapore offices, securing $17.5M in Series B funding and growing to 71 employees before Symphony's 2021 acquisition[1][2].
Cloud9 rode the fintech wave of cloud migration and remote work acceleration post-2020, digitizing stagnant voice trading amid demands for faster decisions, analytics, and business continuity[1][3][5]. Its timing capitalized on legacy systems' limitations during market volatility, enabling remote trading and data-driven insights that legacy hardware couldn't match[5]. Market forces like regulatory compliance, NLP adoption, and Symphony's infrastructure dominance favored its growth, influencing the ecosystem by pioneering voice-to-data workflows now standard in front-office platforms[3].
Post-2021 acquisition, Cloud9's tech powers Symphony's leadership in financial communications, blending voice with automation for accelerated trade flows and expanded use cases[1][3]. Next steps likely involve deeper AI integration for analytics and global scaling within Symphony, shaped by trends like multimodal comms and remote-hybrid trading[3][5]. Its legacy endures as a catalyst for modernizing trader tools, potentially evolving Symphony's influence in markets infrastructure amid rising data demands.
