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§ Private Profile · Austin, TX, USA
Online marketplace for comparing and purchasing vehicle service contracts and extended car warranties, offering transparent online buying.
Based in Austin, Texas, Chaiz operates an online marketplace for comparing and purchasing extended vehicle service contracts from vetted third-party providers. The digital platform targets the $40 billion vehicle service contract industry by allowing consumers to purchase coverage entirely online without interacting with traditional call centers. Users can view policy pricing and coverage options side-by-side, which saves customers an average of 60 percent or $1,700 per contract compared to standard offline alternatives. Operating with a distributed remote team across North America, Africa, and Europe, the company generates its revenue through commissions and fees on completed marketplace transactions. Led by executives Reto Bolliger, Ryan Hartman, and Philippe Koenig, the business is backed by lead investor Automotive Ventures and maintains strategic partnerships with automotive platforms like CarPro. Chaiz was officially established as a business in 2021.
Chaiz has raised $4.8M across 2 funding rounds.
Chaiz has raised $4.8M in total across 2 funding rounds.
Chaiz has raised $4.8M across 2 funding rounds. Most recently, it raised $4.0M Seed in July 2024.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Jul 1, 2024 | $4M Seed | ResilienceVC | Jenny Fielding, Scott Hartley, Everywhere Ventures (The Fund) | Announced |
| Jun 1, 2023 | $750K Seed | — | CFV Ventures, Jenny Fielding, Scott Hartley, Everywhere Ventures (The Fund), Valorvc | Announced |
Chaiz is an Austin-based technology company that operates the first online marketplace for searching, comparing, and purchasing vehicle service contracts (extended car warranties) from top providers.[1][2][3][5] It serves car owners seeking protection against costly breakdowns, solving pain points like spam, robocalls, opaque pricing, and pushy dealerships or call centers by enabling instant quotes without personal contact info, transparency in coverage, and average savings of 40-60% through a digital-first, middleman-free model.[1][2][3][4] With strong early traction via partnerships (e.g., FIXD, Consumer Affairs) and a recent $3.7M seed round led by ResilienceVC—plus backers like Automotive Ventures, Everywhere VC, and InsurTech NY—Chaiz is expanding into RVs, motorsports, and home appliances while maintaining high customer satisfaction (5-star reviews, A+ BBB rating).[1][2][5]
Chaiz was founded by auto and tech industry veterans Ryan Hartman, Philippe Koenig, and Reto Bolliger, who recognized the $40B vehicle service contract industry's flaws—dominated by intrusive call centers and dealerships offering overpriced, mismatched products.[1][3] The idea emerged from their combined expertise to digitize and democratize warranties, empowering consumers with choice and privacy.[1][2] Early pivotal moments include rapid growth, key partnerships with brands like FIXD (car diagnostics) and Consumer Affairs, and securing seed funding from investors including Everywhere VC, InsurTech NY, The Calm Fund, and Project One Auto, culminating in the $3.7M round to fuel expansion.[1][2]
As a fully remote team distributed across North America, Africa, and Europe, Chaiz emphasizes relentless execution and customer-centric innovation from day one.[3]
Chaiz rides the digital transformation of insurtech and auto services, targeting a $40B market ripe for disruption amid rising repair costs, EV adoption, and consumer demand for transparency post-pandemic.[1][2] Timing is ideal as remote, app-first experiences become standard, eroding legacy call-center models plagued by poor reputations.[2][3] Favorable forces include partnerships with diagnostics firms (e.g., FIXD) and publishers, enabling scalable distribution, while its independent, vetted-provider model builds trust in a fragmented ecosystem.[2] By pioneering online warranties, Chaiz influences auto aftermarket digitization, paving the way for similar marketplaces in RVs/appliances and pushing providers toward customer-centric, digital-native operations.[1][3]
Chaiz is primed for explosive growth by expanding coverage (RVs, motorsports, appliances) and deepening integrations, leveraging its seed capital and partnerships to capture more of the $40B market.[1][2] Trends like AI-driven personalization, EV proliferation, and embedded insurance will accelerate its trajectory, potentially evolving it into a full-spectrum vehicle protection platform. As consumer shift to privacy-focused fintech intensifies, Chaiz's model positions it to redefine resilience against repair shocks—transforming a spam-riddled industry into an empowered, efficient one, much like its founding vision promised.[1][3]
Chaiz has raised $4.8M in total across 2 funding rounds.
Chaiz's investors include ResilienceVC, Jenny Fielding, Scott Hartley, Everywhere Ventures (The Fund), CFV Ventures, ValorVC.