Loading organizations...
Based in Sussex, UK, CareLineLive develops a cloud-based home care management platform that integrates staff scheduling, client visits, invoicing, and real-time access for agencies. The software-as-a-service company operates with a team of 42 employees and generates £3.5 million in annual recurring revenue, with plans to expand its workforce to 50 staff members. Experiencing steady scale, the business has averaged four percent month-over-month growth over an eighteen-month period while forecasting near-term profitability. Its platform currently supports over 600 care providers across seven countries, including Australia and Ireland, facilitating daily operations for more than 25,000 active carers. Backed by investment firm Oakglen, the company recently expanded its presence within the NHS and local authorities by acquiring software providers CareForIT and Ulysses. CareLineLive was founded in 2014 by Josh Hough and officially launched its commercial product in 2018.
CareLineLive has raised $6.0M across 2 funding rounds.
CareLineLive has raised $6.0M in total across 2 funding rounds.
CareLineLive has raised $6.0M across 2 funding rounds. Most recently, it raised $4.0M Series A in January 2023.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Jan 1, 2023 | $4M Series A | — | Emma Steele, Haatch, Pario Ventures | Announced |
| Apr 1, 2021 | $2M Seed | — | Emma Steele, Haatch, Pario Ventures | Announced |
CareLineLive is a UK-based technology company that builds an all-in-one, cloud-based home care management software platform designed for domiciliary and aged care agencies.[1][2][4] It serves home care providers, supporting over 700 customers across seven countries and more than 25,000 carers daily, by solving inefficiencies in rostering, administration, compliance, and communication—digitizing workflows to boost productivity, cut costs, improve cash flow (up to 50% revenue increases reported), and free carers for direct patient care.[2][4][6] Key components include a management platform for rostering, invoicing, payroll, and real-time monitoring; a Carer Companion mobile app; and a Care Circle Portal for families, with integrations like GP Connect and accounting tools.[4][5][6] Recent growth includes 2023 acquisitions of CareFor IT and Ulysses, majority investment from Accel-KKR in 2024, and high ratings (4.8 stars on Trustpilot as the UK's leading system).[2][6][7]
CareLineLive originated from an IT managed services company helping small and medium businesses with technology, pivoting to home care after founder insights into caregiver management and safety challenges in domiciliary settings.[3] A pilot launched in 2012 with one UK home care agency as a simple electronic call monitoring system, evolving into a full management platform by addressing rostering inflexibility and administrative burdens that pulled carers from patients.[2][3][8] Founded formally in 2014, it grew through customer feedback-driven development, becoming award-winning and expanding internationally.[3][7] Pivotal moments include 2023 acquisitions enhancing its portfolio for private/public aged and disability care, and 2024's majority investment from Accel-KKR to fuel scaling.[2][7] The team, now over 50 strong across Sussex, London, and Melbourne, blends tech and care expertise.[4]
CareLineLive rides the digital transformation wave in home care, fueled by aging populations, labor shortages, and post-pandemic demands for remote monitoring and compliance amid regulatory pushes for paperless systems like the UK's DSCR.[5][6][7] Its timing aligns with rising domiciliary care needs—projected to grow globally as healthcare shifts from hospitals—enabling agencies to scale without proportional staff increases via automation.[1][2] Market tailwinds include tech adoption in social care, NHS integrations, and investor interest (e.g., Accel-KKR), positioning it to influence ecosystems by setting standards for integrated, carer-focused software that enhances outcomes and reduces burnout.[7][8] As one of few NHS-approved suppliers, it drives industry efficiency, with international expansion amplifying UK-led innovations in aged/disability care.[4][7]
CareLineLive is poised for accelerated global expansion post-Accel-KKR investment, targeting more integrations, AI-driven predictive features (e.g., safeguarding), and full care planning suites to dominate home care software.[3][7] Trends like AI personalization, telehealth synergies, and regulatory digitization will propel it, potentially doubling its 25,000+ carer base amid workforce pressures. Its influence may evolve from UK leader to worldwide standard-setter, empowering agencies to prioritize person-centered care in a capacity-strapped market—delivering on its promise of more time to care.[2][4]
CareLineLive has raised $6.0M in total across 2 funding rounds.
CareLineLive's investors include Emma Steele, Haatch, Pario Ventures.
