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§ Private Profile · São Paulo, Sao Paulo, Brazil
Automated communications platform deploying AI chatbots for businesses, automating customer service across messaging channels.
Blip is an automated communications platform that enables businesses to deploy AI-powered chatbots across messaging channels such as WhatsApp, Instagram, and Messenger, based in Belo Horizonte, Brazil, with offices in San Francisco, California. The enterprise software provider serves over 3,000 business customers who have created more than 300,000 chatbots to facilitate approximately 50 million daily conversations. Operating with a workforce of approximately 1,400 employees across four continents, the company reported annual revenue exceeding $100 million in 2022. Blip has raised $230 million in total funding, including a recent $60 million Series C round, from prominent investors including Warburg Pincus, SoftBank, and Microsoft, while supporting major corporate clients such as Coca-Cola and Mercado Libre. The technology company was originally founded in 1999 by Roberto Oliveira, Daniel Costa, Sérgio Passos, Marcelo Oliveira, and Antônio Oliveira.
Blip has raised $168.0M across 8 funding rounds.
Blip has raised $168.0M in total across 8 funding rounds.
Blip has raised $168.0M in total across 8 funding rounds.
Blip's investors include Susa Ventures, Browder Capital, Dash Fund, Picks and Shovels, Rief Ventures, Shrug Capital, Wischoff Ventures, Accomplice VC, Ambush Capital, Asylum Ventures, Fifty Years, Haun Ventures.
Blip is a Brazil-based technology company specializing in conversational AI platforms that enable businesses to build and manage automated customer interactions via chatbots and virtual assistants across digital channels like WhatsApp, Messenger, and Instagram.[1][2][3][4] It serves sectors including healthcare, retail, financial services, transportation, gaming, and e-commerce, solving the problem of inefficient customer service by providing AI-driven solutions for sales, marketing, support, and data generation throughout the customer journey.[1][2][4] With over 1,500 employees, $85.2 million in revenue, and $190 million in total funding (including a $60 million round), Blip demonstrates strong growth, transmitting 70 million messages daily and integrating with over 100 APIs from partners like Facebook, Google, and IBM.[2][3]
Founded in 1999 in Belo Horizonte, Brazil, Blip began as a cell phone store before evolving into ringtones, then chatbots, and ultimately an Intelligent Conversations Platform.[1][3] Formerly known as Take Blip or Take.net, it pioneered "Intelligent Contact" in 2014—a unified architecture for frictionless, multi-channel customer experiences.[3] This shift capitalized on messaging apps' rise, expanding from Brazil to global markets through integrations and AI advancements, with key partnerships like Codere Online in 2024 enhancing its presence in online gaming.[2]
Blip rides the explosive growth of conversational AI and messaging commerce, where consumers prefer app-based interactions over traditional calls, amid a shift to AI-automated customer experiences.[1][3][4] Timing aligns with WhatsApp's dominance in Latin America and global digital transformation post-pandemic, amplified by market forces like e-commerce surges and 24/7 service demands in retail and finance.[2][4] It influences the ecosystem by enabling frictionless, data-rich exchanges that humanize digital brands, competing with players like Ada and Cognigy while pioneering multi-channel "Intelligent Contact" from an emerging market hub.[1][3]
Blip is poised to expand its AI-first platform amid rising demand for omnichannel automation, potentially deepening gaming and LatAm footholds via partnerships like Codere while scaling global integrations.[2] Trends like advanced generative AI and voice commerce will shape its trajectory, enhancing personalization and analytics to drive higher conversions. Its evolution from ringtones to intelligent conversations positions it to lead in conversational commerce, transforming how businesses connect where customers already engage.[3][4]
Blip has raised $168.0M across 8 funding rounds. Most recently, it raised $60.0M Series C in November 2024.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Nov 18, 2024 | $60M Series C | — | — | Announced |
| Feb 1, 2023 | $2M Seed | Susa Ventures, Browder Capital, Dash Fund, Picks And Shovels, Rief Ventures, Shrug Capital, Wischoff Ventures | Accomplice VC, Ambush Capital, Asylum Ventures, Fifty Years, Haun Ventures, Inflection, Jefferies LLC, Union Square Ventures, Y Combinator, Aaron Harris, Charlie Songhurst, Justin Kitch, Jutta Steiner, Mike Volpe | Announced |
| Jun 7, 2022 | $70M Series B | — | — | Announced |
| Feb 8, 2012 | $12M Venture Round | — | Bain Capital Ventures, Warren LEE | Announced |
| Dec 1, 2011 | $6M Series D | — | Ridge Ventures, Union Square Ventures | Announced |
| May 1, 2010 | $10M Series C | Canaan Partners | Ridge Ventures, Union Square Ventures, Bain Capital Ventures | Announced |
| Nov 1, 2008 | $5M Series B | Bain Capital Ventures | Ridge Ventures, Union Square Ventures | Announced |
| May 1, 2007 | $3M Series A | — | Saints Capital | Announced |